How it works

What actually happens after you forward a contract.

No ticketing system, no scoping call for routine work, no hourly clock running while you decide whether to ask.

  1. You send itForward the document by email, or drop it in the shared Slack channel we set up on day one. Include one line of context if there is any — who the counterparty is, how badly you want the deal, anything you have already promised them verbally.
  2. We triage it the same dayStandard commercial paper goes straight into production. Anything unusual — an acquisition, a bespoke licence, a regulated counterparty — we flag before starting and agree scope with you.
  3. Redline back within 48 hoursYou get a marked-up document plus a short covering note written in plain language: the three things that matter, what we changed, what we would concede if pushed, and what we would not sign at all.
  4. A senior lawyer reviews and approvesNothing goes to a counterparty without review and sign-off by a senior Icon.Partners lawyer — and by our locally admitted lawyer where the governing law requires it. The lawyer supervises the work, takes responsibility for every position, and is the person you can ask why.
  5. We negotiate to signatureCalls with the other side’s lawyer, successive redlines, the endless small trades. You are pulled in for commercial decisions — price, term, liability appetite — and not for drafting.
  6. It gets filed, not lostSigned documents, key dates and negotiated positions are tracked. When the same counterparty comes back in eighteen months, we already know what you agreed to.
Where you see it

Everything above happens in your Slack channel and in the client portal. The portal is the record: statuses, versions, comments, the obligations calendar and your invoices. Your team logs in with their own accounts; access is per matter.

One clause, four states

What the same paragraph looks like on its way to signature.

01 · Received
Vendor agreement§ 7 Term

7.1This Agreement shall automatically renew for successive one-year terms. Vendor may increase fees at each renewal upon notice.

Their paperTue 09:14
02 · Redlined
Vendor agreement§ 7 Term

7.1This Agreement shall automatically renew for successive one-year terms unless either party gives 60 days’ notice. Vendor may increase fees at each renewal upon noticeby no more than 5%, on 90 days’ written notice.

Redline · round 1Wed 16:40
03 · Approved
Vendor agreement§ 7 Term

7.1This Agreement shall automatically renew for successive one-year terms unless either party gives 60 days’ notice. Vendor may increase fees at each renewal by no more than 5%, on 90 days’ written notice.

JD
Lawyer reviewWed 18:05
04 · Executed
Vendor agreement§ 7 Term

7.1This Agreement shall automatically renew for successive one-year terms unless either party gives 60 days’ notice. Vendor may increase fees at each renewal by no more than 5%, on 90 days’ written notice.

Executed
SignedFri 11:30

Illustrative. The initials, timestamps and clause text are examples, not a client matter.

Turnaround

What 48 hours means, and where it does not apply.

DocumentStandard turnaroundOn a desk
NDASame business dayIncluded
Vendor / procurement paper48 hoursIncluded
Customer MSA or SaaS agreement48 hoursIncluded
DPA and privacy terms48 hoursIncluded
Negotiation rounds24–48 hours per roundIncluded
Contract playbook build2–3 weeksScoped separately
Non-routine mattersAgreed before we startQuoted
An honest limit

48 hours is a working standard for commercial paper, not a guarantee attached to every document that arrives. A 90-page enterprise agreement with a bespoke security schedule takes longer, and we will tell you that on the day it lands rather than on day three.

Structure

Who you are dealing with.

One provider, one service agreement, one set of professional obligations behind the work.

Icon.Partners (AndAnd Operations OÜ)

An international legal group operating since 2012, registered in Estonia (reg. no. 16445425, VAT EE102489723). Your counterparty in the service agreement: receives all fees, sets its own fees, exercises independent professional judgment, supervises all work product and carries professional responsibility for the advice.

Responsible team: Icon.Partners legal team.

Why you should care

Because it determines who is accountable to you. Your engagement is with Icon.Partners under a signed service agreement, governed by the professional rules binding its lawyers and covered by Icon.Partners’ professional confidentiality obligations. That is not true of a legal technology product, however good it is.

Next step

See it on your own paper.

Send one live contract. We will mark it up and walk you through it — that is a faster read on whether this works for you than any call.

Book a contract call